Reviews

Customer Reviews

5 Star

"I wanted to note how pleased we are with your team regarding the replacement of our HVAC system. We were ready to use a different company until your technician, Mike, recommended a better package for our 1949 house. Jack, Dave, and Mike were very thorough while installing our system – the workmanship was first-rate. We’ll be recommending your company to our friends in Birmingham!"


- George D., Mayor of the City of Birmingham

5 Star

“My first contact with McQuade was on Wednesday, March 13. Your technician was very helpful, informative, and courteous. We walked around the furnace room and the interior of the home and reviewed what needed to be done. After much discussion, we completed an agreement for the purchase of a new TRANE furnace and air conditioning unit. Your installers presented themselves ready to go to work. They were both courteous on entry. Then they started. I think David liked to play with Legos, Lincoln Logs or an Erector set as a kid. He is fascinating to watch. No wasted movements. Always thinking ahead. He was always courteous. I think he could do the job in his sleep. Mike was superb. He was always working thinking of the total job. Answered all of my questions as they ‘popped up.’ Excellent worker. Overall, I am very impressed with your organization, which alone says a lot about you!”


- Henry L. of Clinton Township

5 Star

“I can’t say enough about our experience with McQuade. From the estimate to the install, everything about this transaction was conducted in a very professional manner. My personal thanks to installers Scott and Wade for handling the install in such a clean, polite, timely and professional manner. I was so impressed with my furnace and AC installation experience, I immediately asked Brian if I could have both men return and install two bathroom exhaust vents for us which they did the following week. In the spring, I will ask them back to change out my hot water tank and install one additional bathroom exhaust vent for my basement bathroom. Brian and Vicki McQuade can be very proud of the company they run. I have already and will recommend them to anyone I know who is considering a furnace and AC purchase in the future. Thanks again for your outstanding work!”


- Tom C. of Macomb Township


Commercial Reviews

5 Star

“McQuade completed several projects for us, both residential and commercial. McQuade employs professional, courteous technicians and office personnel, and they have always adhered to promised deadlines. This company is one I would highly recommend.”


- Mark W., President

5 Star

“McQuade has been performing service for our company for many years. We are very pleased with their professionalism and the level of service we receive. I would not hesitate to recommend them to others in need of such services.”


- Frank L., Maintenance Mgr.

5 Star

Residential Reviews


“Our furnace quit working during one of the coldest days in recorded Michigan history! The company that originally installed our furnace said it would be at least two days before they could come out. I checked on Angie’s List and found McQuade Heating and Cooling. They were able to send someone out within four hours of my call. Mike, their service tech, arrived early, and was very knowledgeable as he explained what he was doing and why – in less than a half-hour we had heat! Because of their prompt and quality work, we now have a new heating and cooling service company. Also, one that we will use for annual checkups!”


- Daniel S. of Washington Township

5 Star

“The personnel at McQuade are very timely, courteous, knowledgeable, and efficient. My experience with them is that they go the extra mile to satisfy their customers. I highly recommend them to anyone in the area of heating, cooling, and plumbing.”


- Darrell H. of Sterling Heights

5 Star

“My initial serviceman, Mike, was amazing, very informative of my issues, and helped me with the proper solutions without any pressure at all. Wade and Jack arrived right on time (four days later) on a Saturday morning. It was not ordinary for them to work on Saturday. They did it to accommodate my schedule. They were very friendly, neat, and clean. The workmanship was exceptional, keeping me knowledgeable the whole way. After a discussion of other issues, I was having they added several extra jobs to their day (at no additional cost to me) – even returning to the shop for parts to complete the jobs that day. They left my home cleaner and safer than it was when they arrived. I will never need to look for heating, cooling, and plumbing service again. McQuade is it for me! I thought this type of service was gone – what a joy!”


- Kay R. of Shelby Township

5 Star

“Excellent workmanship using highly trained HVAC technicians. The sales tech helped me select the appropriately sized furnace unit for my home. They even corrected an A/C unit improperly installed by another company, and synchronized it with the new furnace. Their focus on customer service and satisfaction is not just a sales pitch.”


- Larry C. of Sterling Heights

5 Star

“Another vendor installed an AC six years ago and it was pieced together and used the, now illegal, Freon. The evaporator was leaking badly and we had to decide whether to repair this large part on an old system with the old Freon or just bite the bullet and purchase a replacement system that is up to code. We chose the latter option. The installers at McQuade were amazing. They ran into problems with the old equipment and had to make many updates and corrections. They were patient and thorough in every task they did and went well above what was expected to be sure everything was working well. I love this company and will use them and recommend them to others!"


- Judith H. of St. Clair Shores

5 Star

“During a service on my furnace, a carbon monoxide leak was discovered. McQuade did an emergency removal of my old furnace and installation of a new high-efficiency furnace so my home would not be without heat. They then scheduled the finishing of the installation at my convenience including the install of a humidifier. They notified me of credits available with my gas and electric companies and provided me the forms to complete to claim the credits. They even processed the credit forms for me. I have also used them for air conditioner and hot water repairs. I have always found McQuade to be professional, knowledgeable, and courteous. They never try to upsell you or do high-pressure sales. Prices are reasonable. Great job. City inspector stated it was one of the best installations he had seen.”


- Linda K. of Shelby Township

5 Star

“I was impressed and happy with service technician Mark’s ability to temporarily fix our old A/C unit on a steamy hot Saturday morning before a household filled with family for a 2:00 pm party. I was equally impressed and happy with installation technicians, Jack and Russ, the following Saturday when they installed a new five-ton TRANE AC unit. I highly recommend McQuade for their professionalism, friendliness, ability to answer all my questions and for leaving behind a spotless cleaned up job!”


- Mike A. of Rochester Hills

5 Star

“Your technicians did an outstanding job with the removal and installation of a new furnace and air conditioner. They left my home clean as it was when they arrived. Both Mike and Dave worked extremely hard, and I’m completely satisfied with the results!”


- Tom K. of Shelby Township

5 Star

“All of our experiences with McQuade have been great and their follow-up has been impressive. Glad we discovered them through Angie’s List. They will be our go-to company for all of our plumbing, heating and cooling issues from now on!”


- John and Beth I. of Troy

5 Star

“I just wanted to thank everyone at McQuade for a great job! The night my furnace went out, Mike came to my home promptly and gave me an informative presentation on which furnace would be best for my home. He was professional and very dedicated to McQuade Heating. The price was outstanding and the installers really knew what they were doing. I appreciate everything on this great job and will definitely pass your name along to others.”


- Anne S. of Sterling Heights

5 Star

“I have used McQuade for about 45 years. Everyone you have sent to my home has been very nice and knows what they are doing. I always trust your company. I feel I don’t have to go anywhere else. You give your suggestions and let me decide what I want to do. You answer the questions that I have. I have been very fortunate to have gotten such an honest company.”


- Mrs (Jean) G. of Shelby Township

5 Star

“…the service tech was on time for the scheduled appointment, listened to the problem I was experiencing and knew just how to proceed. As he performed his tasks he explained why he was doing it and the results that were needed, I am 100% satisfied and would recommend McQuade Heating and Cooling.”


- Dennis E. of Richmond

5 Star

“McQuade Heating Cooling Plumbing & Refrigeration is the best when it comes to serving their customers. I had an emergency, McQuade came out immediately and fixed my problem. Without their help, my furnace could have turned into a major problem.”


- Jessie M.

5 Star

'McQuade does all of my plumbing and handles it very effectively. I had an emergency problem a few Sundays ago and they got the job done right away, no questions asked!”


- Angela H.

5 Star

Ben was extremely polite & efficient taking his time to show me how to check the filter on our furnace as well as what was causing the problem with our air conditioner. He made the repair & signed us up for the Yearly ESA Program, which we appreciate. Ben is very knowledgeable & answered all of our questions. He is truly an asset to your company & would like to request him to come out to our home for any of our services. We think of him as our friend now. Thanks Ben & my God bless you always.


- Kate W.

5 Star

Awesome place, very responsive



- Hans K.

5 Star

It was truly a great experience having the old system removed and a brand new much more efficient system installed. The installers were experienced and professional and explained the new system well.



- Fred B.

5 Star

Barry came out today even though I only called today. He explained everything and performed the work to my complete satisfaction. My furnace/ac is 28 years old, whether to repair or replace was the question. Barry explained there were no guarantees the repair would work and gave me options to make an informed decision. I decided on the repair for now. If you need an honest company, give McQuade Plumbing and Heating a try.



- John P.

5 Star

Had to get central air replaced, Mcquede had a good quote compared to competition, install was set up and completed in the same week the estimate was given which was very nice and surprising. Colin and Ashur did the install and were the very definition of professionalism. These 2 guys were very kind and patient answered every question I asked and they will be the reason Mcquede gets return business from our family- good job everyone !



- Eric L.

5 Star

Professional, knowledgeable and dependable. I've never had an issue with their service and have always been extremely satisfied with their repairs and installations. They've handled all of our plumbing, A/C and furnace needs for over 10 years.



- Jeanine G.

5 Star

Tech arrived on time. was knowledgeable and polite. Look forward to a long relationship as our NEW H/C vendor.



- Anne M.

5 Star

Shawn did an excellent job! He informed me he was on his way. Lucky for me, it was just a capacitor. He explained the benefits of keeping the coil clean. he did the cleaning, showing me how to do it. He showed me how the cleaning greatly reduced the temperature of the return line, good for efficiency and life of the A/C.



- Mark H.

5 Star

Fit me in the schedule sooner than expected. Technician was knowledgeable and took the time with diagnosing the problem. Acted quickly to resolve my issue and getting the parts and installing them.



- Saad R.

5 Star

I furnace krapped out on me 2 times in one week. After getting quotes, I decided to purchase thru McQuade because of price and previous work they've done for me. I bought the furnace and air conditioner. The technicians were friendly, knowledgably, quick and tidy. Since a permit was pulled, city inspector came over to sign off on the work. Three times he said "they did a good job for you. I like McQuade" I highly recommend McQuade. I like McQuade, too.



- Lesia S.

5 Star

Once again, I will give McQuade a glowing review. I have used McQuade to service all my heating, cooling, and plumbing needs for over 15 years. Today I had my yearly tune-up on my air conditioner. Technician Shawn came out. He was very knowledgeable and customer friendly! I am really happy to have met him. Usually Ben comes out. He is another five star tech. You can't go wrong with either Shawn or Ben. Whenever you hire McQuade for a job, you can always expect them to do first class work. I am a very satisfied customer and am looking forward to doing business with McQuade Heating and Cooling for many years to come!



- Ronda S.

5 Star

Ben did a great job with replacing my old hot water heater. Not only was be knowledgable, but also very polite. Ben even cleaned up. The space looked 10 times better than when he arrived! Very happy!!!



- Peter T.

5 Star

We had our A/C unit replaced today by McQuade and from my first phone call to Dave & Matt coming out to do the job has been an amazing experience. They were knowledgeable, friendly, professional and I could not be happier with your straight forward, fair pricing! Thank you for another great experience!



- Kim H.

5 Star

Ben was very professional and did a great job.



- Peter G.

5 Star

This company has earned every ounce of my business and recommendations from this point on. From my initial meeting with Steve their comfort consultant into scheduling with Scott via a phone call I was excited to see the quality work after being amazed by the level of professionalism up to that point. Matt and Dave showed up on time and got to work and let me tell you now, these 2 gentleman are artists with hvac equipment. From the custom bending they did for the new lines for the condensing unit outdoors to the sheet metal/ duct work inside I'm beyond satisfied with this company. Nothing but knowledgeable, friendly staff who's smiles reflect this company values to take care of there customers. Thank you for taking care of my families needs and I pray you continue to succeed.



- Jeffery P.

Contact us today to learn more or schedule a service.

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